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Support

Comprehensive Support for Smarter Cities

At our company, we prioritize our customers and their satisfaction. Our commitment to our customers extends beyond the purchase of our equipment, as we aim to provide a comprehensive and satisfactory experience throughout their entire journey with us.

citylight support

Technical Support

Our support team is always ready to assist in case customers face any technical problems with our equipment.

Training and Qualification Support

We provide pre-installation and qualification trainings to ensure that our customers can effectively use our equipment.

Training and Qualification Support Citylight
Citylight Firmware and Software Support

Firmware and Software Support

We regularly provide firmware and software updates to keep our equipment up-to-date with the latest technology.

Field Assistance Support

We support our customers in the field by providing assistance during the integration process and post-installation commissioning.

Citylight API Integration support

API Integration Support

We assist our customers with API integration to allow for seamless data transfer between our equipment and other systems
 
 

Warranty and Diagnostic Handling Support

Customers can apply for equipment complaints and track the status of their equipment complaints using our online tool to ensure fast and quality application processing and quality customer service.

Citylight Warranty and Diagnostic Handling Support

Want to create a pilot project in your city?

Leave us your email and we will contact you about the possibility to set up a pilot project in your location

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Reach Us

  • Address : Kong Christians alle 51, DK-9000 Aalborg
  • E-mail : lars@city-light.dk
  • Phone : +45 26805580

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